Q: DO YOU DELIVER BALLOONS?
A: YES, we cater for larger events and have a set minimum spend of $ 350
Q: IS THERE A DELIVERY FEE?
A: Yes delivery fee depends on the location (from $45 ) and time of day (early or late delivery incurs a surcharge)
Q: ARE BALLOONS BAD FOR THE ENVIRONMENT?
A: No, latex balloons come from rubber trees and are 100% bio-degradable & are not plastic. Helium is a non-toxic gas but it is not good for you to inhale it!
Q: CAN I CHOOSE THE COLOURS & TYPE OF BALLOONS?
A: Yes you can choose whatever colour combination you would like, the colour chart is on the top menu bar, click on balloon colour to enlarge and see name. We Carry the metallic, pearl, jewel, fashion & standard range of QUALATEX balloons, the best brand on the planet. All styles are the same price.
Q: HOW LONG WILL MY BALLOONS FLOAT?
A: When your balloons are used indoors – 11 inch (32 cm ) balloons float for approximately 14 – 18 hours. 16 inch (40 cm) balloons float for approximately 24 hours. jumbo (up to 90 cm) balloons float for approximately 2-4 days. Foil balloons float for approximately 5 – 7 days. AIR FILLED balloons stay inflated for 10 – 12 days
we can use HI-FLOAT solution which increases the float time by around 300%
Q: HOW MANY CEILING BALLOONS WILL I NEED?
A: use this simple formula – Multiply the length (L) and the width (W) of the space you want to cover
L x W x 10 = this will totally cover the ceiling.
L x W x 7 = this will loosely cover the ceiling
L x W x 5 = this will be a minimal scattered effect over the ceiling .
Q: WHAT ARE YOUR PAYMENT TERMS?
A: All orders must be paid for prior to your delivery (unless you have approved COD or CORPORATE ACCOUNT).
We accept VISA, MASTERCARD, AMEX and EFT.
Q: WHAT IS YOUR CANCELLATION POLICY?
A: Cancellation must be made 48 hours prior to event, refunds or credits are made case to case.